Refund & Return Policy

Return & Refund Policy

Effective Date: October 2025

Thank you for shopping at philliper.shop 💎

If you are not completely satisfied with your purchase, you may return it within 14 days of delivery.

Eligibility for Returns:

  • The item must be unused and in the same condition that you received it.

  • It must also be in the original packaging.

  • Proof of purchase (order number or receipt) is required.

How to Start a Return:

  • Contact our support team via the live chat on our website or email us at support@philliper.shop.

  • We’ll provide you with the return instructions and address.

Refunds:

  • Once your return is received and inspected, we’ll notify you by email.

  • Approved refunds will be processed to your original payment method within 5–7 business days.

Non-Returnable Items:

  • Used, damaged, or customized products are not eligible for return.

  • Gift cards and digital items are non-refundable.

Damaged or Wrong Items:
If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we’ll replace or refund it immediately.

Need help?
Use our live chat for fast assistance or email us anytime.