Refund & Return Policy

Thank you for shopping with us!
We take pride in providing high-quality products and excellent service.
Please read our return and refund policy carefully before making a purchase.

Returns:

• You can request a return within 14 days from the date you receive your order.

• To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it.

• We do not accept returns for items purchased under promotions, clearance, or personal use products (e.g., cosmetics, underwear, hygiene items).

• Since we work with global suppliers, shipping costs for returns are the buyer’s responsibility.

Refunds:

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed within 5–10 business days via your original payment method.

• Refunds will not be issued for delays caused by shipping carriers, customs, or incorrect delivery information.

Damaged or Wrong Item:
If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos or videos showing the issue.
We will send a replacement or refund as soon as possible.

Contact:
📧 support@[yourstore].com